Box Office: 1-866-332-8499

Privacy Policy

Last updated: January 15, 2025

Overview

Comcast Arena at Everett ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, attend events, or use our services.

Information We Collect

Personal Information

  • Name and contact information (email, phone, address)
  • Payment information for ticket purchases
  • Age and demographic information
  • Emergency contact information
  • Preferences for events and communications

Automatically Collected Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and tracking technologies
  • Location data when using our mobile services

How We Use Your Information

  • Process ticket purchases and venue reservations
  • Communicate about events, schedules, and updates
  • Provide customer support and respond to inquiries
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations and safety requirements
  • Prevent fraud and ensure venue security

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business
  • Event Partners: Teams, performers, and event organizers
  • Payment Processors: To process transactions securely
  • Legal Authorities: When required by law or to protect safety
  • Emergency Services: In case of medical or security emergencies

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for online transactions
  • Secure servers and data storage
  • Regular security assessments
  • Employee training on data protection
  • Limited access to personal information

Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Restrict the processing of your information
  • Data portability where applicable

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Comcast Arena at Everett
2000 Hewitt Avenue
Everett, WA 98201

Phone: (425) 322-4625
Email: privacy@comcastarenaeverett.com